This Privacy Policy describes the policies of DriveTron Tech Limited
on the collection, use, and disclosure of your information when you use our website (drivetronscooter.com) (the “Service”). By accessing or using the Service, you consent to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent, please do not access or use the Service.
We may modify this Privacy Policy at any time without prior notice and will post the revised Privacy Policy on the Service. The revised Policy will be effective immediately upon posting, and your continued access or use of the Service constitutes your acceptance of the revised Privacy Policy. We recommend periodically reviewing this page.
Information We Collect
We collect and process the following personal information about you:
- Name
- Mobile
- Date of Birth
- Address
- Payment Information
How We Collect Your Information
We collect/receive information about you in the following manner:
- When a user fills out the registration form or submits personal information
- Through interactions with the website
- From public sources
How We Use Your Information
We use the information we collect about you for the following purposes:
- Marketing/Promotional activities
- Creating and managing user accounts
- Processing payments
- Customer support
- Targeted advertising
- Managing customer orders
- Site protection
- Dispute resolution
- Review reminders
- Abandoned cart emails
If we want to use your information for any other purpose, we will seek your consent and use your information only for the purpose(s) for which consent was granted, unless required otherwise by law.
How We Share Your Information
We will not transfer your personal information to third parties without your consent, except in the following circumstances:
- Ad services
- Marketing agencies
- Analytics providers
- Data collection and processing services
We require third parties to use your personal information only for the purpose for which it was transferred and to retain it only as long as necessary to fulfill that purpose.
We may also disclose your personal information to: (1) comply with applicable laws, regulations, court orders, or legal processes; (2) enforce agreements with us, including this Privacy Policy; or (3) respond to claims that your use of the Service violates third-party rights. If our company is merged or acquired, your information may be transferred to the new owner.
Retention of Your Information
We retain your personal information for 90 days to 2 years after account termination or as long as needed to fulfill the purposes outlined in this Privacy Policy. We may retain certain information longer for record-keeping, reporting, or other legitimate reasons, such as enforcing legal rights or fraud prevention. Anonymous or aggregate information that does not identify you may be stored indefinitely.
Your Rights
Depending on applicable law, you may have the right to access, rectify, erase, or receive a copy of your personal data, restrict or object to its processing, or request data portability. You may also withdraw consent or lodge a complaint with a statutory authority. To exercise these rights, contact us at support@drivetronscooter.com. We will respond in accordance with applicable law.
You may opt out of direct marketing or profiling for marketing purposes by emailing support@drivetronscooter.com.
If you do not allow us to collect or process required personal information, you may not be able to access or use certain services.
Cookies
To learn more about our use of cookies and your choices, refer to our Cookie Policy.
Security
We use reasonable security measures to prevent loss, misuse, or unauthorized alteration of your information. However, we cannot guarantee absolute security, and you transmit information to us at your own risk.
SMS Marketing & Abandoned Cart Compliance
If you provide your mobile number and consent, DriveTron may send you automated text messages (e.g. order updates, cart reminders, exclusive offers). Message frequency varies. Message and data rates may apply. You can opt out at any time by replying STOP.
SMS consent is collected separately and is not required to make a purchase. You will only receive SMS messages if you explicitly opt in via a checkbox, form, or other clear consent mechanism. DriveTron does not share SMS opt-in data or consent with any third parties not involved in delivering our text messaging services. The above exclusions apply specifically to text messaging originator opt-in data and consent.
DriveTron's website uses cookies and tracking technologies to monitor cart activity, including items you add to your cart and when a cart is abandoned. This data may be used to trigger automated abandoned cart reminder messages via SMS or email, if you have opted in to receive such communications.
Third-Party Links
Our Service may contain links to third-party websites not operated by us. This Privacy Policy does not cover their practices. We advise reviewing the privacy policies of every site you visit. We are not responsible for third-party content, policies, or practices.
Grievance / Data Protection Officer
For queries or concerns about your information, contact our Grievance Officer at:
DriveTron Tech Limited
Email: support@drivetronscooter.com
We will address your concerns in accordance with applicable law.
